Texecom Alarm Maintenance, Battery Replacement and Repairs in Hinckley
Security Fix provides professional Texecom alarm servicing in Hinckley for homes, rental properties and businesses.
We service both wired and wireless Texecom intruder alarms, including Texecom Premier Elite and Ricochet wireless systems.
Regular servicing is about more than checking whether an alarm can set and unset. Batteries deteriorate, detectors become dirty, door contacts can move, equipment can become damaged and wireless devices can develop communication problems.
Our alarm service is designed to check the system thoroughly and identify problems that could affect its reliability.
What Do We Check During a Texecom Alarm Service?
The exact service depends on the Texecom equipment installed and how the system has been configured.
Where applicable, our checks cover the control panel, backup battery, PIR movement detectors, door contacts, shock sensors, wireless devices, sounders, tampers, system faults and communication equipment.
We also inspect the physical condition of accessible alarm equipment.
Texecom Control Panel
The alarm control panel is the central part of the system.
During servicing, applicable checks can include:
• Mains power condition
• Standby battery condition
• Battery voltage and performance
• Battery charging operation
• System faults and warnings
• Zone status
• Tamper protection
• System date and time
• Event history
• General condition of accessible wiring and connections
Any faults found can then be investigated.
Alarm Panel Backup Battery
The rechargeable standby battery inside the alarm panel keeps the security system operating if mains electricity is lost.
This battery shouldn’t be ignored simply because the alarm appears to work normally.
Where appropriate, we assess the condition and performance of the battery.
Battery voltage is useful, but voltage alone doesn’t always confirm that an ageing battery still has suitable capacity.
If the standby battery is weak or no longer suitable for continued service, we can recommend replacement.
Texecom Ricochet Wireless Battery Inspection
Wireless Texecom alarms can contain numerous battery powered devices throughout a property.
Depending on your system, these can include:
• PIR movement detectors
• Wireless door contacts
• Shock sensors
• Combined contact and shock sensors
• Wireless keypads
• Wireless external sounders
• Other compatible Ricochet devices
We check for relevant low battery indications and device faults.
When replacement is necessary, the correct battery should be selected for the specific Texecom product.
Different devices can require different battery types.
After changing a battery, we test the affected device to confirm correct operation.
PIR Movement Detector Testing and Cleaning
Movement detectors can become dirty, damaged or obstructed over time.
Accessible PIR detectors are visually inspected and operationally tested where appropriate.
We check for issues including:
• Dust and contamination
• Physical damage
• Obstruction
• Loose detectors
• Tamper problems
• Changes affecting detector coverage
• Incorrect detector operation
Where appropriate, detectors are cleaned.
Wireless PIRs are also checked for relevant battery and communication problems.
Door Contact Checks
Door and window contacts are checked for correct operation where applicable.
Doors can move slightly on their hinges and frames can change over time. This can affect the alignment of an alarm contact.
We inspect accessible contacts for damage, movement and alignment and test that the alarm recognises the opening correctly.
Wireless contacts are also checked for applicable battery and communication warnings.
Shock Sensor Checks
Where shock detection is installed, applicable sensors are inspected and tested.
Combined Texecom contact and shock devices can also be checked for relevant battery, tamper and communication faults.
Servicing Wired Texecom Alarms
Wired alarm detectors don’t normally contain individual disposable batteries, but they still need regular testing.
We check applicable wired equipment for:
• Detector damage
• Dirty or obstructed PIRs
• Door contact problems
• Zone faults
• Tamper faults
• Loose equipment
• Visible cable damage
• Incorrect detector operation
• Control panel battery condition
If a detector doesn’t respond correctly during testing, the fault can be investigated.
External Alarm Bell Box
The external sounder is an important part of the security system and also provides a visible deterrent.
Where appropriate and safely accessible, we check its operation and condition.
Relevant sounder, tamper and battery faults reported by the alarm system can also be investigated.
Internal Sounder Test
Applicable internal alarm sounders are tested for correct operation.
An internal sounder problem may otherwise remain unnoticed because the sounder isn’t normally activated during everyday use.
Texecom Ricochet Wireless Communication
Reliable radio communication is essential for wireless alarm devices.
We check the system for relevant Ricochet communication warnings and device faults.
If a detector repeatedly loses communication, the cause should be investigated rather than repeatedly clearing the warning.
Alarm Setting and Unsetting
We test the normal setting and unsetting operation of the system.
Where the installation uses part sets or different protected areas, applicable functions can also be checked.
Entry and Exit Testing
Applicable entry and exit operation is checked to make sure the system responds correctly when users enter or leave the protected property.
Texecom SmartCom Connectivity
If your alarm uses Texecom SmartCom and applicable remote connectivity, its communication status can also be checked.
If you’re experiencing connection problems, these can be investigated alongside the alarm service.
Event Log Review
The alarm’s event history can help identify problems that aren’t immediately obvious.
Where appropriate, we review recent events for issues such as:
• Low battery conditions
• Mains failures
• Tamper activations
• Zone faults
• Communication problems
• Alarm activations
• Device faults
Repeated events can provide useful information when diagnosing intermittent problems.
Physical Condition of Your Alarm Equipment
Alarm equipment can remain installed for many years while the property around it changes.
During servicing we visually inspect accessible equipment for damage, contamination and obstruction.
Furniture may have moved. Shelving may have been installed. Doors may have been replaced. A detector may have been knocked or covered.
These changes can affect a system that worked perfectly when it was originally installed.
Texecom Alarm Battery Replacement Hinckley
If your Texecom alarm is displaying a low battery warning, Security Fix can identify the affected device and replace the appropriate battery.
We can replace batteries in applicable Texecom wireless devices and test the rechargeable standby battery inside the main alarm panel.
Once a device battery has been replaced, we check the device again to make sure it is communicating and operating correctly.
Texecom Alarm Fault Finding in Hinckley
We can investigate a range of Texecom alarm problems, including:
• Low battery warnings
• PIR detector faults
• Door contact problems
• Shock sensor faults
• Tamper warnings
• External sounder faults
• Wireless communication issues
• Panel battery problems
• SmartCom connectivity problems
• Setting and unsetting issues
• Unexplained alarm activations
• General alarm faults
If parts or additional repairs are required, we’ll explain the problem and discuss the work needed.
How Often Should a Texecom Alarm Be Serviced?
For many homes and small commercial properties, an annual professional service is a sensible way of checking the condition and operation of the alarm system.
The appropriate service frequency can depend on the installation, property and any applicable maintenance or insurance requirements.
If the system reports a fault or low battery, it should be investigated rather than waiting for the next planned service.
Texecom Alarm Servicing for Homes, Landlords and Businesses
Security Fix can service Texecom systems installed in:
• Houses
• Rental properties
• HMOs
• Shops
• Offices
• Workshops
• Warehouses
• Commercial premises
Your alarm doesn’t need to have been originally installed by Security Fix for us to discuss taking over its servicing and maintenance.
Book a Texecom Alarm Service in Hinckley
If your Texecom alarm needs its annual service, is showing a low battery warning or has developed a fault, contact Security Fix.
We provide Texecom alarm servicing, maintenance, battery replacement and fault finding in Hinckley and surrounding areas.
Security Fix Limited
Telephone: 02476 26 76 82
Contact us to arrange your Texecom alarm service in Hinckley.